Taking your car to the repair shop can be a humbling, not to mention expensive experience. If you are not familiar with the inner workings of an automobile, you may find it difficult to evaluate your mechanic’s diagnosis, recommendations, or cost. So, you may feel pressured to have whatever work is recommended done and pay the price. The truth is, you are less likely pay more than you should for the repair work if you follow a few car repair tips to protect yourself.
1: Find About Car Repair Laws For Your State
You can call your state’s attorney general or consumer protection office to find out the laws governing car repairs in your area. If you live in a states that has these laws, dig deeper to find out how the laws can protect you.
Some states require auto repair shops to be licensed. If your state does, ask to see the shop’s license before any work is done.
2: Don’t Be Embarrassed To Ask Questions
Even if you don’t quite understand the inner workings of your car, don’t be afraid to ask questions. It is important to understand the mechanic’s diagnosis before you authorize the repairs. Ask for a signed, written cost estimate that specifies the problem to be fixed, the parts needed, labor charges, the repair date, and the current mileage of your car.
Look over the estimate to make sure it includes a clause stating you are to be notified if the work necessary exceeds the estimate amount or the time estimated to complete repairs. It’s your choice whether or not to okay these types of changes. Once signed, you give the repair shop authorization to make the repairs, and you agree to pay.
3: Always Stand Up For Yourself
There are several ways you stand firm and make sure you are given fair treatment.
If a repair shop says you need expensive repairs, consider getting a second opinion.
Repairs shops generally don’t ask you to do so, but if you are asked to sign a blank estimate, don’t do it.
Ask for all warranties in writing.
After the repairs are complete, ask for a complete repair order detailing all the work that was done, parts provided, and costs for parts and labor.
Keep all car-related records in a safe place in case you run into trouble.
Ask for all your old parts back; some states may require that you do this.
4: If You’re Unhappy With The Work, Do Something About It
If you’re unhappy, don’t let it go. As long as you have kept records of the work done, you can take the mechanic to small claims court. Keep in mind that if you don’t pay the bill, in some states the mobile car mechanic has the right to keep the car and charge you storage fees. So, if you must have your car, pay the bill and sue the mechanic or pay with a credit card and dispute the charges later using the Fair Credit Billing Act.
Car repairs can be costly, especially with big jobs, like transmission repairs. You want to go into the repair shop armed with the understanding of your rights. Visit an auto shop like Culver City Transmission Service today with these tips in mind, and you can get your car fixed with confidence.